Shipping policy

Shipping Policy

Thank you for shopping with us! We want to ensure that your shopping experience is as smooth and convenient as possible. Below, you'll find all the necessary information regarding our shipping policy:

Domestic Shipping (Within Australia):

Standard Shipping: For most products, we offer Australia Post Standard shipping at a flat rate of $10.

Express Shipping: If you need your items quickly, we also offer Australia Post Express shipping at a flat rate of $15.

Delivery Time: Please allow 1-4 business days for delivery with Express shipping and 3-10 business days for Standard shipping, depending on your location within Australia.

Tracking: All domestic shipments come with tracking information so you can easily monitor the progress of your delivery.

Order Processing:

Processing Time: Orders are typically processed and shipped within 1-2 business days of purchase.

Order Confirmation: Once your order has been processed and shipped, you will receive a confirmation email with tracking information to track your package.

Address Verification: Please ensure that your shipping address is accurate and complete to avoid any delays or misdeliveries. We are not responsible for any lost or delayed shipments due to incorrect address information provided by the customer.

Questions or Concerns:

If you have any questions or concerns regarding our shipping policy or your order, please don't hesitate to contact our customer service team at support@highpriestess.com.au.